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Learn more about working at Anna Jaques Hospital.

Supervisor - Public Safety

Newburyport, Massachusetts

Organization Facility: Anna Jaques Hospital Category: Security Job ID: JR84963 Date posted: 10/07/2025
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Provides leadership and supervision on assigned shift. Responsible for coordinating shift plans, making operational decisions, communicating with Security personnel, and reporting all safety / security incidents.

Job Description:

Join Anna Jaques Hospital (AJH), a distinguished not-for-profit community hospital nestled in the picturesque coastal community of Newburyport, Massachusetts. Since 1884, AJH has been a cornerstone of healthcare excellence in the Merrimack Valley, North Shore, and Southern New Hampshire regions, renowned for our commitment to high-quality care and exceptional patient satisfaction. Located just 35 miles northeast of Boston, AJH offers the perfect blend of a supportive community hospital environment and the vast opportunities that come with being part of Beth Israel Lahey Health, one of the largest healthcare systems in the region. As a member of our team, you'll be part of a network of over 39,000 caregivers and staff dedicated to providing extraordinary care to more than 1.7 million people from 150+ cities and towns across Eastern Massachusetts and Southern New Hampshire. Discover a rewarding career at AJH, where you can make a meaningful impact within a close-knit community while advancing your professional growth within a thriving healthcare system.

Are you ready to become a part of our dynamic team?

Job Description:

Performs a wide range of duties to ensure the safety and security of the Hospital and its patients, visitors, physicians, employees, and others, as well as the property of same, ensuring that all responsibilities are performed in strict accordance with Hospital and/or Departmental Policies at all times.

About the job:

Whether you are interested in pursuing a career in Law Enforcement (Police or Corrections), a Firefighter, or progressing your career in healthcare, BILH  at Anna Jaques Hospital provides a solid career path and values individual contributions. If you have a valid driver’s license, pay close attention to detail, remain calm in difficult situations and can adapt in stressful moments, consider applying for a position of Security Officer. One year of Security, Military or comparable experience, and being enrolled in a Criminal Justice program preferred.

As part of the AJH Security Team you will:

  • Patrol assigned areas of the hospital and its grounds

  • Check for unsafe conditions, hazards, unlocked doors, security violations, blocked ingress/egress and unauthorized persons.

  • Prepare Daily Activity Log and reports

  • Respond to all codes and alarms

  • Complete an extensive de-escalation, defensive control options training

  • Coordinate with local police, fire and emergency personnel

  • Respond to emergency calls including slips and falls in the facility or on the campus grounds

  • Provide assistance to patients, visitors, and colleagues with vehicle problems

  • Monitors and witnesses the removal of patient valuables from the admitting safe when requested with documentation on Daily Reports as well as in the valuables log.

  • Performs all security-related duties associated with the Hospital Internal Emergency Management Manual at all times.

  • Ensures that pertinent information is passed to the relief Officer at change of shift.

  • Maintains a smoke-free zone at areas designated no smoking by the facility, and gives direction to an acceptable area for smoking.

  • Maintains post one (security office) when assigned, views CCTV observation equipment, assumes all switchboard duties.

  • Participates in educational activities that meet one’s educational needs as approved by the Security Manager.

  • Demonstrates knowledge of the Hospital’s Fire Regulations and Disaster Procedures.

Minimum Qualifications:

Education: High School Graduate or equivalent. Graduate or enrollee in a Criminal Justice program preferred. Bachelors preferred.

Licensure, Certification, Registration: Licensure, Certification, Registration:  Current driver’s license. CPI NCI Certification. AVADE Workplace Violence Prevention Levels I, II, III Certification, BLS Provider Certification (CPR & AED), AHA Heart-Saver First Aid Certification, Stop the Bleed and Nasal Naloxone Certification, and successful completion of Safe Environment for Suicidal/Homicidal Patients and Restraints/Seclusion Safety training. 

Skills, Knowledge and Abilities: Observant, paying close attention to detail; Ability to remain calm in difficult situations; Adaptable to sometimes rapidly changing situations; Strong interpersonal communication skills with the ability to interact effectively across diverse cultures and at various social and educational levels. Basic computer data entry skills. In the absence of a particular skill, colleague must have the ability to be trained to a level of proficiency. Knowledge of State and Federal laws, ability to communicate both oral and written

Experience: A minimum of four years in law enforcement, security, and/or customer service.  A minimum of two years in a supervisory position preferred.

Benefits working at Anna Jacques Hospital:

  • Tuition Reimbursement

  • Career Development and Opportunities

  • Free On-Site Parking

  • Discounts/Savings on various businesses.

  • Health and Wellness activities

Apply today and learn more!

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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