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Learn more about working at Beth Israel Deaconess Hospital Plymouth

Director, Laboratory and Business Leader of Procedural Services

Plymouth, Massachusetts

Organization Facility: Beth Israel Deaconess Hospital Plymouth Category: Laboratory Job ID: JR71558 Date posted: 04/18/2025
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Full Time

Job Description:

Beth Israel Deaconess Hospital-Plymouth recognizes Integrity, Respect, Trust, Teamwork and Excellence as the Core Values of our organization.  It is the philosophy of BID-Plymouth to follow the LEAN methodology in order to provide the full continuum of health care services and the best quality patient centered care.

Position Summary: Provides operational oversight, professional guidance, and direction to the team, ensuring services are provided efficiently and effectively. Additionally, responsible for performing retrospective and concurrent quality and financial performance improvement assessments and reviews. This includes designing procedures and methodologies for performance evaluation, revenue reporting, and supply/cost analysis and providing strategies for efficient delivery of high-quality patient care. This position will develop, evaluate, and maintain creative, progressive, internal documentation and external reports to support the operational and strategic needs of the hospital. This position will help grow the service lines of lab, pathology, surgical and gastrointestinal care.

Duties/Responsibilities:

  • Responsible for the overall administrative function of the laboratory, including budgets for general laboratory, pathology, blood bank and outreach. Budgets include: salaried, non-salaried and Capital.
  • Allocation of personnel, determines staffing levels and action relative to workflow, productivity and personnel decisions.
  • Involved in evaluation/purchasing of all lab equipment.
  • Ensures accreditation criteria are met for general laboratory. This is done through a variety of ways: Appropriate Quality Assurance monitors (cover all facets of operation.). Participates in the Quality Control Program.  Participates in Laboratory Compliance Program and reports data to the hospital’s Compliance Officer and the Patient Care Assessment Team (Patient Safety)
  • Assists Medical Director in administrative components of Department of Pathology Procedure Manuals.
  • Prepares manuals for various regulatory agencies (HCFA, CAP, JCAHO, AABB) and DPH for offsite drawing stations.
  • Is the Laboratory Safety Officer and responsible for compliance via Chemical Hygiene Plan, Laboratory Safety Manual, as well as Blood Borne Pathogen Standards
  • Attends various departmental meetings as needed. Helps Medical Director conduct bi-monthly Laboratory Departmental meetings.
  • Ensures that Laboratory is represented on all pertinent committees. These include but not limited to: Safety, PCA, Laboratory Compliance, Operations Council (as requested), Epic, Billing / Revenue and Service Excellence, Infection Control, Emergency Preparedness, Antibiotic Stewardship and Transfusion Committee.
  • Ensures evaluations are done in a timely manner.
  • Responsible for all Kronos card entries and approvals. This would include proper documentation of hours worked and planned / unplanned earn time.  Approval and issuance vacation / holiday hours and all over time hours.
  • Required to complete, assign and post positions (per guidelines in contract), schedule all technical hours in the General Laboratory.  Needs to ensure that all shifts have proper skill mixes in place to service the department 24/7.
  • Conducts all progressive discipline within the department and ensures that all incidents are properly documented and filed with HR.
  • Identifying opportunities for growth and expansion in lab, pathology, surgical services and gastroenterology.

It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.

Education/Experience Required:

  • B.S. in Health-related field with an MBA preferred
  • At least (5) years supervisory experience
  • Proven leadership and team management skills
  • A working knowledge of statistics, profit and loss and budgets.
  • Knowledge of all laboratory department functions.
  • Experience in implementation of strategic plans for surgical services preferred.
  • Analytical reporting with electronic health record (preferably Epic)
  • Must develop and maintain positive working relationships with internal and external stakeholders

Registration/Certification:

  • A.S.C.P.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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