Career Opportunities

Job Type: Regular

Time Type: Full time

Work Shift: Rotating (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

According to established policies and procedures, provides scheduling, general secretarial and administrative support for Operating Room, Anesthesia, ,and ACU Departments. Schedules patient appointments, analyzes block booking data and processes billing of patient charges. Supports the department in various administrative functions.

Job Description:

PRINCIPAL FUNCTIONS:

Exemplifies Winchester Hospital’s values and Service Excellence standards.  Commits to making every encounter with our patients, patients’ family, co-workers, physicians and other customers the best that it can be.

Complies with all Winchester Hospital policies and the Code of Business Conduct. Takes responsibility for own safety as well as the safety of patients, patients’ family, co-workers, physicians and other customers.

Performs all duties of Administrative Secretary I as needed.

Creates reports, spreadsheets, and statistics to assist in analyzing block time utilization by surgeon or specialty and report to OR Committee.

Tracks release of allocated block time, cancellation reports, and surgeon utilization reports (individually and group).  Makes recommendations to Chief of Surgery and nursing management quarterly for block time review by the OR Committee.

Solicits surgical volume when block time becomes available by contacting surgeon offices in order to maximize the utilization of the available OR time.

Maintains procedure dictionary and updates data including new personnel, special equipment and new procedures.

Troubleshoots identified scheduling system issues and communicates problems to appropriate physician / hospital management while properly documenting details of the issue, when necessary.

Enters and transmits charges to maintain OR inventory and capture maximum revenue.  Troubleshoot issues regarding transmission of charges in collaboration with Finance and IS.  Works with OR Buyer to ensure acquisition of special supplies for scheduled procedure.

Acts as a liaison with IS for MSM and Meditech for system upgrades and staff concerns or questions.

Performs routine administrative tasks necessary in the maintenance of scheduling system.

Promotes communications and problem solving with physician office staff, members of the health care team and inter-departmentally regarding scheduling of surgical cases.

Coordinates scheduling of surgical procedures for the OR, OB and cardioversion.  Reviews, analyzes and modifies scheduling module to incorporate changes recommended by the OR Committee

Schedules patients for pre admission testing and schedules anesthesia support for procedures in Radiology and ACU.  Schedules necessary equipment for scheduled surgical procedures with sales representatives.

Covers for ACU scheduler when need arises.

Participates in the following: Mandatory training requirements as per hospital/unit policies Continuing education/inservices to enhance knowledge Staff meetings Performance improvement initiatives Orientation of new staff, students and/or volunteers

KNOWLEDGE, SKILLS, AND ABILITIES:

High School Diploma required. At least three years of work experience in an administrative support job. Experience in scheduling in medical office or hospital required. Basic medical terminology and working knowledge of Microsoft excel required.

LICENSE, CERTIFICATION REQUIRED:  None Required

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled