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Supervisor of Support Services

Winchester, Massachusetts

Organization Facility: Winchester Hospital Category: Administrative / Executive Assistants Job ID: JR64641 Date posted: 11/15/2024
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Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

Contributes to the Hospital’s mission by overseeing support staffing and functions at all Imaging locations.  This leadership position ensures that radiology support staff are assigned to areas in compliance with applicable quality levels in their efforts to support imaging services.  As a member of the Hospital’s leadership team provides day-to-day supervision to guide staff toward achieving the Hospital’s success factor goals and their associated initiatives.  This leadership will also impact patient satisfaction, physician satisfaction and employee satisfaction.

The hospital’s success factor goals are:

1.    Quality and Safety

2.    Patient Experience

3.    Colleague Engagement

4.    Growth

5.    Stewardship

QUALIFICATIONS:

Education:

Required:

  • High School Diploma

Preferred: 

Experience:

Required:

  • At least five (5) years prior health care, physician office experience preferred

Other Skills/Knowledge:

Required:

  • Demonstrated ability to lead/take charge
  • Excellent customer service and communication skills.
  • Computer skills in word processing, database programs and spreadsheets
  • Understanding of Medical Terminology 
  • Knowledge of safety, infection control and quality control standards
  • For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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Why join Beth Israel Lahey Health?

If you’re looking for a career where you can make a difference and explore your potential, Beth Israel Lahey Health is the place you belong. Our system includes a network of hospitals, physician practices, outpatient centers, and other healthcare facilities and we offer a broad range of careers in direct patient care, environmental services, registration, finance and many other fields. We are focused on providing compassionate and personalized healthcare with a strong reputation for clinical excellence and research and offer diverse opportunities for career growth and development. Conveniently, we have many locations in communities across Eastern Massachusetts and Southern New Hampshire.

At Beth Israel Lahey Health, we see you for all that you are – your experience and your dreams. Explore our open opportunities and find out why so many have already chosen to join our team.

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